Quality construction, friendly staff, focus on customer service. Overall, very favourable experience.
Gary & Marion, Pakenham29th November 2011
Great service, great build quality and fast build time!
Lam & Tang, St Albans24th November 2011
We found the whole process and experience fantastic. House was completed in no time. We are extremely happy.
Timothy & Cassandra, DarleyNovember 2011
Professional work was excellent. Customer service well-organised.
Bambanh & Sunny, Tarneit18th November 2011
Good quality even when I'm actually living interstate.
Citra, Point Cook14th November 2011
I would build with Burbank again.
Robert, Torquay11th November 2011
Extremely pleased with the entire process and the quality of the final product.
Adam, Brookfield10th November 2011
I'm happy and have recommended people to build with Burbank.
Rebecca, Marshall10th November 2011
Best central administrator I have met over the years in all my investment properties.
David, Williams Landing9th November 2011
Burbank provided quality product and great customer services.
Tim, Williams Landing9th November 2011
I will build with Burbank again.
Bruno, Point Cook26th September 2011
I have already referred a couple of my friends and cousins (one already building) and I will keep doing it. The best experience ever. I wish all the very best for the team. Thank you for making our dreams come true.
Stephen, Croydon16th September 2011
Good quality constructions and easy to work with. Great service and quick construction made it a pleasure to build with Burbank.
Russell, Pakenham16th September 2011
Very professional, customer friendly staff, always available to answer any questions. Keep it up, great job guys!!!
Muhidin, Point CookSeptember 2011
We are happy we selected to build with Burbank. We had a very good experience. Thanks.
Poonam, Cranbourne9th September 2011
Quality workmanship and good service.
Pranendra, Pakenham9th September 2011
We are glad we chose Burbank to build with.
Lyneve and Dennis, Truganina9th September 2011
Construction went smoothly. I am happy with the way it all went.
Himemshy, Tarneit9th September 2011
I am happy with the work. Keep up the good job.
Gurpreet, Deer Park1st September 2011
I have built a house with Burbank before and will always recommend Burbank to others.
Dayanadi, Point Cook1st August 2011
The level of care and attention [in sales] was fantastic.
Kim & Samantha, Cranbourne North29th July 2011
Can't believe how quick the building process was. Four months in total WOW!
Colm & Merrin, Doreen28th July 2011
Great homes for first home buyers; friendly, helpful and professional. I love my new Burbank home! Thank you for everything Burbank!
Elyce, Pakenham22nd July 2011
Great communication. Always helpful and informative. Always rang us back if they missed a call, and always so professional yet friendly. Great service.
Maxine & Wayne, Epping14th July 2011
Very Happy !
Rhana, Torquay12th July 2011
Not one problem - ran extremely smoothly. Thank you for a great home.
Russel, Tarneit8th July 2011
Admin staff have been helpful from sales right through to settlement.
Sheriff, Truganina4th July 2011
Compared to friends and family that had used other builders, my experience with Burbank was very positive, especially with the initial sales consultant.
Lena, Wallan1st July 2011
Very professional and totally satisfying with every aspect of the contracted obligation. It was a total pleasure through the whole project.
Amanda, Anthony &Savithri, Epping1st July 2011
Accommodated our busy schedules - fantastic.
Graeme & Caterina, Greensborough14th June 2011
It was a positive experience for me as a first homebuyer. Everything went smoothly and on time.
Lu Zhao, Truganina,10th June 2011
The most wonderful sales consultant we have dealt with. Would recommend to others anytime.
Cuong & Kim, Rowville,3rd June 2011
Stephanie at Edge Studio was brilliant. Fantastic experience, very helpful.
Cassie in administration is a superstar.
Sandra & Michael, West Melton3rd June 2011
Very pleased with level of customer service from Kacey Harris (sales); quality and overall experience!
Very happy.
Natalie, Deer Park2nd June 2011
Nancy (sales) was helpful and co-operative.
Kristy and Kirra were excellent - very helpful in understanding our requirements and resolving any issues.
Andrew (site supervisor) is a good and helpful person.
Harsinder, Epping North, 1st June 2011
Good job. Keep it up.
Anon,1st june 2011
Kiera Searle was fantastic and very helpful. Travis, the site supervisor, was also helpful.
Donna, Preston, 26th May 2011
Good work!
Nandkumar, Melton,24th May 2011
Professional organisation with quality administration and tradespeople, with a focus on customer satisfaction - best thing we did was take the step and build with Burbank.
Joe & Jayne, Broadmeadows,24th May 2011
I'm really happy with my home and with what Burbank has done - I will recommend Burbank to everyone who wants to build. Well done!
Meliha, Dandenong,16th May 2011
Extremely quick building process. Good prices, quality work and fast - thank you!
Paul, Leopold, 11th April 2011
Very happy with construction and services provided. Very professional and helpful - thank you!
J&K Fletcher, Brookfield,2nd May 2011
Our sales consultant, Alam Sing, did the best job. Our site supervisor Ben Leong and Holly from Edge Selection Studio gave us excellent customer service.
Inderjeet and Gurpreet, Lalor, 1st May 2011
Everyone we dealt with was helpful, friendly and professional. We love our new home!
Alan and Debra, Cranbourne North,21st April 2011
The build is magnificent. Customer service from beginning to end was excellent.
Ngoc, Point Cook,21st April 2011
A big 'thank you' to all involved - it was a very easy and exciting experience.
Sebastiana, Greenvale, 14th April 2011
Good customer service, quality of work and product design.
Paul, Leopold, 11th April 2011
Very happy with construction and services provided. Very professional and helpful - thank you!
Denver, Epping, 5th April 2011
It was easy from start to finish.
Louise, Broadford, 31st March, 2011
Kirra [Administrator] always responded to my emails and was quick in getting back to me.
Lai, Lalor, 28th March, 2011
Adam Hansell [Site Supervisor] was brilliant to deal with - it was a very comfortable experience working with him.
Sinu and Silpa, Dandenong, 24th March, 2011
Good communication, professional and helpful staff, good quality product.
Anonymous, 21st March, 2011
Nicole [Administrator] was great - updated me on every stage.
Shayne, Corio, 17th March, 2011
Process was not stressful and our experience has been a pleasure.
Paul and Trish, Ringwood, 17th March, 2011
The team at Burbank office was very understanding and helpful to me during the process of building. Thanks to Burbank for building me a beautiful house for my lovely wife.
Robert, Mt Waverley, 23rd February, 2011
Quick construction process. Above average quality.
Yong Altona, 24th January, 2011
110% satisfied with the level of service. Thank you Burbank!!! We will be spreading the word!!!
Cleveland and Pue, Tarneit, 26th December 2010
Hai Nguyen [Sales] is helpful and friendly. Will call him if [we] build again.
Shirley, Tom Roberts Apartments, 4th December, 2010
Site Supervisor was excellent, very knowledgeable and helpful. Our build was so quick, we didn1t meet until almost complete!
[Overall], very professional and integral. Great for first timers like us.
Dostal & Blake, Pakenham, 1st December, 2010
I would recommend Burbank to all friends, family and strangers.
Burbank was absolutely perfect. I would build through you again.
Fausta & Anna, Epping, 29th November, 2010
The overall professionalism and quality of building really made it easy for us first home buyers.
B & S, Lysterfield, 25th November, 2010
Charles from the Reflections Estate was fantastic. He made the buying process easy and went out of this way to ensure we were satisfied.
Fast build time. Very happy with Burbank overall.
Craig & Christine, Melton, 17th November, 2010
Glad to have built our home through Burbank.
Arie, Richmond, 17th November, 2010
Ben Kelberg [Site Supervisor] was very professional, very helpful, and I was very happy with his hands-on assistance.
Victoria, Portarlington, 12th November, 2010
Love my house.
Tinicka, Greensborough, 11th November, 2010
David was a pleasure to deal with. His customer service is the best I have encountered.
Lisa Krawczuk & Lina Candido [Administrators] were both patient and very helpful.
Tim Thorneycroft [Site Supervisor] did a great job.
We are very pleased with all aspects of the build. Thanks!
Liam & Lynleigh, Darley, 10th November, 2010
Ken [Colour Consultant] was very professional; helped us make decisions without putting forward his personal opinions.
Kirra [Administrator] kept us informed, was extremely helpful, and responded efficiently to emails/phone calls. Nothing was too much trouble.
Anthony [Site Supervisor] was fantastic.
Nikolce & Marnie, Epping, 5th November, 2010
Total Satisfaction.
Albert & Florence, Lalor, 1st November2C 2010
Doug [Site Supervisor] was very warm, friendly and helpful. Excellent service, meeting our expectations.
Ray & Jan, Highton, 5th October, 2010
Burbank is a great organisation, and is professional. We found the whole team to be friendly, helpful and understanding.
Paul & Elisa, Boronia, 5th October, 2010
Nicky B [Administrator] was just awesome!!!
Simon, Narre Warren South, 28th September, 2010
Good family-owned company, helpful staff, and affordable homes. Thanks to Eddie and all staff involved.
Jarred, Point Cook, 26th September, 2010
Very happy with our home. Thank you very much to all involved.
Renee & Mark, Kurunjong, 22nd September, 2010
Each person involved in bringing the house to completion displayed a high level of professionalism, and assisted me along the way.
You know your business and I am glad that our journey has a happy ending ;0).
Terese, Tullamarine, 16th September, 2010
We felt Liana Pisto [Contracts Administrator] gave us exceptional service and was caring to all our needs. She is a great asset to Burbank.
Doug [Site Supervisor] was very accommodating to all our concerns and needs, and made the experience great.
Very professional. Quick build time.
Garth & Erin, Grovedale, 9th September, 2010
Compared to the other builders, Burbank has a good price for building homes. The quality is good.
Youming, Truganina, 9th September, 2010
Great service. Great communication.
Natalia, Grovedale, 9th September, 2010
Overall, our experience with Burbank was amazing.
Baljinder, Tarneit, 6th September, 2010
My administrator, Elaine James, was fantastic. She exceeded expectations.
Luke, Deer Park, 31st August, 2010
Mark Johnson (Site Supervisor) was very helpful and exceeded our expectations.
It was a pleasure building a home with Burbank. Thank you.
Leni, Broadmeadows, 25th August, 2010
Roy Mangos (Sales) was a friendly, approachable consultant - good customer service.
Very happy with Site Supervisor Anthony's customer service and building knowledge.
Overall, good quality construction. Great customer service from all contacts.
RB, Mill Park, 24th August, 2010
Ben (Site Supervisor) has been very helpful with any queries I've had.
Lyn, Ocean Grove, 16th August, 2010
Overall, service is good! I'm happy with the service and price.
Cheuk, Glen Iris, 16th August, 2010
Kirra was an absolute pleasure to deal with.
Paul, Mill Park, 11th August, 2010
Ken Johnston [Colours] was extremely helpful in every aspect.
Nikki Beeckmans was always prepared to help, fast in response and satisfactory outcome. Very friendly and helpful.
Felipe, 10th August, 2010
Donna at Reception, Colours Department and Nikki in Admin were all very good. Brad and Trevor, my Site Supervisors were excellent.
I'd recommend Burbank for its [affordability], good customer service, quality and design - everything was good.
Noormah, 10th August, 2010
From sales to colour selection, builders and supervisor - all fantastic.
Rob Munro [Site Supervisor] has done a great job.
I would recommend Burbank for its service and quality.
Thank you to everyone who has helped us achieve our retirement dream. Particular thanks to Holly Keating [Colour Consultant] for all her advice and guidance with all coming together beautifully.
Kay & Frank, Wallan, 5th August, 2010
Our Colour Consultant, Josie was great and very flexible - explained everything.
I would recommend Burbank because everything went to plan and was completed on schedule. Great job - thanks guys!
Tim & Tiana, Truganina, 5th August, 2010
Everyone involved in the whole process were very nice and helpful. Marty [Site Supervisor] is a great bloke. I enjoyed my association with Marty immensely.
I'd recommend Burbank to friends and family - you are very professional, and you do a good job.
Sam, Tarneit, 31st July, 2010
Ken [Colour Consultant] was really good [knew his products].
Nikki [Admin] has been great. Nothing was an issue and prompt to solve any problems.
Brad [Site Supervisor] was excellent. Met Trevor for last appointment. He was really good and had all work done on time.
I had no issues at all and whenever I had a question, Nicky was just a phone call away.
Heidi, Pakenham, 23rd July, 2010
Nikki [Admin] was friendly, solved any issues. Great at her job.
Peter [Site Supervisor] was amazing, he did a great job on building our home.
He made building a great experience.
Please pass on my thanks for the effort both Nikki and Peter put into building my home.
Samara, Lyndhurst, 16th July, 2010
Fantastic service, great quality, all in a timely manner.
Pablo & Patricia, Brookfield, 15th July, 2010
Doug Fairbrother [Sales] was very professional.
Ken Johnstone [Colour Consultant] was very clever in his colour choices.
Doug Baulch is the most professional site supervisor I have ever dealt with (I have built 7 new homes).
The reason I chose to fill this form out was to point out that Doug Baulch [Site Supervisor] was so understanding of our needs for an urgent settlement,
and made everything come together so we could settle fairly.
Thank you Doug.
Peter, Bannockburn, 2nd July, 2010
Overall very satisfied with quality, price and service.
Alastair, Homebush NSW, 28th June, 2010
Colour Consultant was brilliant! Neil [Site Supervisor] - very helpful and informative.
The service and helpfulness has been great! Thank you for building our home and making the process 'painless'. ;0]
Karen & Dale, Bacchus Marsh, 28th June, 2010
Mario [Sales] was very helpful, courteous, quick to return calls and on the whole very good.
I would recommend Burbank to family and friends because of the customer service, our Sales person and also all involved in the building process.
We have enjoyed building with Burbank.
Armando & Mignonne, 10th June, 2010
Brandan [Site Supervisor] and Kirra [Administrators] were a pleasure to deal with - I am extremely happy with Burbank.
Because it was a really smooth transaction for the first time building, I would highly recommend Burbank to anyone.
Nikki, Kilmore, 4th June, 2010
Very professional and helpful service, very little stress involved as everything was taken care of by the great staff.
Thank you very much for everything. The house looks fantastic. We will definitely recommend Burbank to friends - we already have been.
Narelle, Grovedale, 28th May, 2010
Very helpful in all stages and sales.
Rajesh, Tarneit, 28th May, 2010
Gary [Sales] took my initial expression of interest seriously and walked me through what I needed to do to make it happen.
Kirra [Administrator] was a delight to interact with, always friendly and helpful. Always prompt to respond to my queries. A gem!!!
Everyone said building would be really stressful - it wasn't at all. Burbank is a company I will recommend!
A big thank you to Gianni Cardomone, his professionalism is a great asset to your company. He made the early stages of the process a lot less confusing!
Jessica, Kilmore, 21st May, 2010
Natasha [Sales] was always very helpful. Was very happy with Anthony [Site Supervisor].
I am very happy with my house and have been happy with work through each stage. Excellent.
Totally happy with my house, colours, everything. Love it.
Michelle, Mernda, 30th April, 2010
I'll be building with you again.
Kim, Gladstone Park, 28th April, 2010
Stephanie [Colour Consultant] was more than helpful.
Kirra [Administrator] provide perfect service.
I believe Rob [Site Supervisor] is an asset to Burbank.
Overall excellent service in all areas. More than happy to build with Burbank again. ;0]
Micheal, Broadmeadows, 16th April, 2010