TESTIMONIALS

What makes our customers smile?

CUSTOMER TESTIMONIALS

We write this letter to thank you for the excellent customer service experience provided to our family. Your patience and understanding in getting us...

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We have recently just gotten engaged, and we decided that it was the right time to build our dream home. We did our research, just like everyone else,...

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We made countless changes and upgrades to our design and the team at Burbank were very patient. The supervisor insisted on making sure that they'd int...

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Everything was first class - the sales rep, the client liaison rep and the building supervisor. Quick quality build - we would recommend Burbank to an...

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I found the experience of building my new home with Burbank to be very pleasant. My assigned account manager kept me up to date and the site superviso...

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My experience building my first home with Burbank could not have been better. The customer service with the office staff was fantastic and the rapport...

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Thank you Burbank - you have created my dream home. The service and delivery was fast and of the highest standard, from the sales consultant to the si...

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First of all we would like to thank Burbank for our beautiful brand new home. We have been extremely impressed by the outstanding service delivered by...

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The service provided from Burbank from the beginning was quite impressive for us. This is our first home so our sales manager also helped to choose ou...

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We just started our process to finalize a house with Burbank. Daniel Lee the sales consultant is a gem of a person who helped us to finalize our dream...

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From the start we have had a great experience with Burbank, although our home is not yet built we have had nothing but great service from Thomas Huybe...

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Love our new Home... from style team at Edge, to our sales consultant...to our customer liaison and our build supervisor. Guidance and assistance to i...

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We began the process mid-2016 with a helpful and charming sales consultant. This was our first build and he guided us through creating our new home or...

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I was extremely happy with my build with Burbank. Every stage ran smoothly and each person I dealt with was able to provide answers to any questions I...

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My partner and I have really enjoyed working with Burbank over the last 3 months. Everyone you meet, from sales consultants to the interior designers...

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We just signed the final contract and would like to say how pleased we are with professionalism of all the Burbank people we have dealt with to date....

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This is my third house with Burbank. My first two homes were turn key packages but a nice design and good quality. But this is the first time I got to...

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At the Edge Studio we've had excellent service. Helpful, knowledgeable and understanding staff with really great skills in their areas of colour and e...

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The design stage of our home has been a great experience. Burbank allowed us to customise our design to suit our block and personal requirements- noth...

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From the time I walked in the display centre, they treated me like a paid customer. So helpful and friendly, and kept to their word regarding the cont...

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I recently purchased our dream home built by Burbank, outstanding designs and the quality of the build was remarkable. Professional service was provid...

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Burbank were our chosen builder as we believe they have the highest level of quality without breaking the bank. I cannot speak highly enough of the ex...

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A massive thank you to our site supervisor who went above and beyond through the time of our build. He was professional at all times and would send us...

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My site manager was a great guy getting the house up well before scheduled time at an outstanding quality. Customer service throughout the build have...

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We are about to have our house handed over by Burbank. Our building supervisor was fantastic throughout the whole build. He kept us updated and the qu...

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We are proud to say thank you to the entire team at Burbank that helped make our dream home a reality, managing the process efficiently, honestly and...

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My experience with Burbank has been really great. The customer service provided was excellent, both with the head office staff and the onsite supervis...

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My elderly parents have special needs and required a home to suit this. Burbank were able to turn our ideas into practical solutions in order to accom...

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A little bit of back and forth in the very beginning meant signing of contract to start of construction was slower than expected. However our home was...

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I would like to thank the Burbank team for building our first home without any hassles. The best service we could expect. Our sales consultant was the...

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Right from the start we found Burbank to be honest and really easy to deal with. We loved that we were able to walk around a basic display home with s...

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Our experience with Burbank was great, from the early stages of quoatation, to colour selection and the actual construction of our home. Burbank were...

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I've enjoyed building with Burbank and how the different staff members have added their own strengths throughout the process. Our sales consultant gav...

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We're currently in the first stages of our build with Burbank and so far staff have been brilliant. The New Home Consultant with initially dealt with...

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We moved into our new home two weeks ago, and so far we absolutely love it. This is our first home and we were far from experienced in regard to the w...

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The quality of the workmanship was excellent and I was part of the journey all the way through and I thoroughly enjoyed it. Customer service was excel...

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We viewed many display homes, and spoke to just as many builders, but we were always drawn back to Burbank. No other builder came close to the genuine...

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An excellent experience from start to finish. We were told building our first new home would be the most stressful thing we would ever do, but simply,...

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We chose Burbank because we were impressed with their designs and quality… When it came to choosing colours and materials at the Edge Studio, it was s...

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We are currently building out first home & have been absolutely astounded by the amazing customer service and support we have received. We could not h...

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We are currently building our first home and have been really pleased by the amazing customer service provided by Burbank. We are only at the beginnin...

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My New Home Consultant helped make buying my first home so easy and pleasant. She made every step from the beginning very easy to understand and was a...

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