COPYRIGHT
The Owner acknowledges and agrees that the Builder owns all copyright in all documents prepared by the Builder including but not limited to drawings and plans, designs, specifications and technical documentation. All of which are the property of Burbank Australia Pty Ltd (“Burbank”) and must not be used, reproduced, copied or varied, wholly or in part without written permission from an authorised Burbank representative. For the avoidance of doubt, the Owner must not use the plans, specification or any other documentation prepared by the Burbank, without its written permission. If the Owner provides its own plans, modifications, changes and / or sketches to Burbank then the Owner warrants that such documents are not in breach of any copyrights law and should they be in breach of any copyright laws the Owner agrees to indemnify Burbank for all loss and/or damages suffered by Burbank.
DISPLAY HOME - DECORATOR ITEMS
The following non exhaustive items are depicted for decorative purposes and are not available for selection: decorative mirrors, wall prints, window furnishings, indoor and outdoor furniture, decor items, feature wall finishes, (e.g. suede / pearl / metallic paint effects, & wallpapers), louvre doors, shutters, door closers, industrial carpets, paving, decking, pergolas, landscaping, water features, outdoor fireplaces. The inclusion of artwork, curtains, light fittings, planter boxes, fences, driveways and patios are intended to be decorative and are not included in the price unless otherwise stated.
WEBSITE DISCLAIMER
All photos are for illustrative purposes and should only be used as a guide. Floorplans and specifications may be amended by Burbank from time to time without notice, as part of our commintment to constant improvement. All photographs, plans and specification are subject to copyright and are not to be copied, reproduced or used by any third party without Burbank’s written consent. All rights are reserved. While every reasonable effort is made to ensure current and accurate information is presented, Burbank makes no guarantees of any kind. In no event shall Burbank be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.
Privacy Policy
Burbank Australia Pty Ltd is committed to ensuring your privacy is protected
in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012 and the Australian Privacy Principles.
This is Burbank Australia Pty Ltd's Privacy Policy and it is to inform you of the following:
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the process in which Burbank Australia Pty Ltd collects and holds your personal information;
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the kinds of personal information Burbank Australia Pty Ltd collects and holds about you;
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the purpose for which Burbank Australia Pty Ltd collects, holds, uses and discloses your personal information;
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how you can access, correct or update any personal information Burbank Australia Pty Ltd holds about you;
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how you may complain about a breach of the Australian Privacy Principles and how Burbank Australia Pty Ltd will deal with such complaint; and
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the potential disclosure of your personal information to an overseas recipient.
Your consent
By providing us with your personal information, you consent to the collection, use,
disclosure and transfer of that information in accordance with this Privacy Policy.
By using this website, you also consent to our use of cookies in accordance with this Privacy Policy.
Information about other people which you provide to us
If you provide personal information to us about someone else you must ensure you
are entitled to disclose that information to us without the need for us to take
any additional steps in respect to how we use and disclose that information as described
in this Privacy Policy. You must also ensure the individual concerned is aware of
the details contained in this Privacy Policy and consents to same.
The process in which Burbank Australia Pty Ltd collects and holds your personal information
We may collect information about you in a number of circumstances, including but not limited to:
when you make an enquiry on any area of our or our related entities website;
when you attend an event provided by us; when you sign up to receive information from us or any of our
related entities; or when you apply for employment with us or any of our related entities.
The kinds of personal information Burbank Australia Pty Ltd collects and holds about you
The information we may collect from you includes but is not limited to: your name;
postal address; email address; telephone number; information pertaining to your occupation.
The purpose for which Burbank Australia Pty Ltd collects, holds, uses and discloses your personal information
We, our agents, contractors, sub-contractors, external contractors
(including but not limited to "Campaign Monitor Pty Ltd," and "National Pacific Finance Pty Ltd")
and any member of our related entities, may use any of the information we have about you which we
have collected for the purposes of providing you with our or our related entities services;
to send you information about us or our related entities, publications and events;
to improve our services and communications to you; for the purposes of employment or the retention of services;
to send you invoices or reminder notices; to monitor online activity on Burbank websites and/or applications;
to market, improve and ad to Burbank’s products and services (including online); and to process any request
for information from you or any applications submitted by you to us.
We may disclose your personal information in any of the following events:
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if you have provided us with your personal information for the purposes of engaging us
for our services then we may disclose your personal information to any of our employees,
agents, contractors, sub-contractors and to any members of our related entities;
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we may disclose your personal information to any of our agents, consultants and sub-contractors
to assist us in the operation of our business including updating
any of our websites, or to provide any business related services to us, and who are subject to
strict security and confidentiality obligations;
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we may disclose your personal information between our related entities on a confidential
basis for the purposes of internal administration, billing and other business practices; and
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we will disclose your personal information to the extent that the law requires us to disclose.
How you can access, correct or update any personal information Burbank Australia Pty Ltd holds about you
You have a right to request a copy of the personal information we have about you or to have any inaccurate
personal information corrected or updated or object to our using of your personal information for
marketing purposes. Should you chose to exercise any of your rights mentioned herein, please send your
request in writing addressed to our Privacy Officer at privacy@burbankgroup.com.au or alternatively,
you can write to the Privacy Officer - Burbank Australia Pty Ltd at:
Privacy Officer
Burbank Australia Pty Ltd
36 Aberdeen Road
Altona Vic 3102
Facsimile +61 (0)3 9328 0222
How you may complain about a breach of the Australian Privacy Principles and how Burbank
Australia Pty Ltd will deal with such complaint
If you believe we have breached the Australian Privacy Principles in respect to our handing of
your personal information you should lodge complaint in writing to our Privacy Officer using the
details provided above. Upon receipt of your written complaint we shall investigate the complaint
and contact you in due course with a view of resolving the issues raised in your complaint.
Alternatively, you can make a complaint to the Office of the Australian Information Commissioner ("OAIC")
in respect to our handling of your personal information. Please refer to OAIC website or contact the
OAIC for further information.
The potential disclosure of your personal information to an overseas recipient
We may transfer your personal information between countries if required for a relevant
purpose described in this Privacy Policy. We may transfer your personal information to
the United States of America, China, Malaysia or India. The laws of these countries may not
provide the same level of protection in respect to your personal information as the laws of Australia.
EXCLUSIVE HOME & LAND PACKAGES
At Burbank we team up with the best developers to secure exclusive home and land packages. Meaning we can help you get access to the most sought after home and land packages, across the country.
To view our latest exclusive packages head to: https://www.burbank.com.au/victoria/home-and-land
30 YEAR STRUCTURAL GUARANTEE
Burbank is confident to provide the original owner with a 30 year structural guarantee from the date of Occupancy Permit.
This is a special thank you to you for choosing Burbank and is not transferable to any subsequent purchaser or sucessors in title. Any structural defect caused by one or more of the following events are not included in the structural guarantee: storms, fire or flooding; trees growing near your slab ; fair wear and tear; misuse or neglect failure to maintain the home, movement due to shrinking evidenced by minor cracking; failure to maintain termite protection; any structural modification/s made to the existing home after handover will void the 30 year structural guarantee. The original owner acknowledges receipt of CSIRO “Foundation Maintenance& Footing Performance” information document and agrees to comply with its terms and conditions.
IN-HOUSE LOAN SPECIALISTS
To take the stress out of financing your new home we have an in-house home loan specialist from National Pacific Finance (NPF) to support you on your new home journey.
As part of our service we offer free consultations with our NPF mortgage brokers, so you can focus on the fun stuff.
Talk to a New Home Consultant today to set up a meeting and arrange new home finances.
BUILDING HOMES SINCE 1983
We're a family business who has been building homes since 1983. This level of experience provides us a superior understanding of what it takes to create places for people to call home and is just one of the reasons Australians have been choosing Burbank to build their dream homes since the beginning.
15 MONTH MAINTENANCE
At Burbank we pride ourselves on after-sales service and offer an extended 15-month maintenance period on all new homes - so you've got plenty of time to settle in and let us take care of the servicing of bits and pieces whilst you enjoy your new home. This is 12 months more than the industry standard.
The 15 months [ 455 days ] maintenance period relates to minor defects is accordance with the Building Contract. This period commences on your settlement date. It is the responsibility of the Owner to contact the Builders within this period and submit a list of any minor defects along with access for the Builder inspect and rectify as required.
PERSONALISED DESIGN OPTIONS
At Burbank we understand every family is different so we offer a HUGE selection of designs options allowing you to personalise your home.
We pride ourselves on our next level inclusions and floorplan options, allowing you to build the perfect home for your family and lifestyle.
Talk to a New Home Consultant to find out just how much we can tailor your home to fit you and your family.
ROCK REMOVAL ASSURANCE
Burbank has you covered with $1K Rock Removal Assurance.Rock found during construction must be excavated and can end up costing you a packet. Burbank offers you peace of mind, you’re guaranteed no further charges - regardless of how much rock needs removing!
This is exclusive to customers who choose Burbank Rock Assurance and cannot be taken up after the New Home Estimate or New Home Proposal have been signed.
This offer is subject to and conditional on the following: 1; the offer must be accepted by the customer at the sales stage with the nominated sales consultant and documented in the sales documentation. This offer is not open for acceptance by the customer at any other or later stages. 2; this offer is in addition to the site cost allowance and upon acceptance is not refundable to the customer, in any circumstance including but not limited to the event where no rock is found on the customers nominated property. 3; this offer cannot be used in conjunction with any other offer and Burbank Australia Pty Ltd (“Burbank”) reserves the right to revoke this offer at any time without notice.
GUARANTEED SITE STARTS
At Burbank, we can offer you a guaranteed site starts for all our standard design homes that have approved financed and titled land.
This means you can rest assured knowing when your home will be finished and allow you to map out your move.
For more info, Talk to a New Home Consultant today.
Guaranteed site start is only applicable if: your land is in a new estate with roads completed and, power (underground pit), sewer point, stormwater discharge and water are available to site and ready for soil testing; your sales paperwork has been completed within 21 days; your land has less that 2 meters of fall over the entire block; you have made no customised structural changes and all options have been selected from the available selection and options lists (i.e. pre- set options for chosen home design); you agree you cannot make any further changes once New Home Estimate is signed off; no further client variations will be accepted (with the exception of electrical and colour upgrades made at the Burbank Edge Selection Studio which must be finalised on the appointment day); you agree to be available for scheduled appointments as requested between Monday to Friday during standard business hours; you agree to return all required paperwork within 48 hours, to ensure work continues without delay; you understand the agreed that the full 5 % balance of deposit is required at the contract signing appointment; you understand unconditional finance approval is your responsibility to provide to the builder within 30 days of contract signing date. You also understand that any 3rd party direction, outside the control of the Builder can impact on your Site Start Guarantee, examples but not limited to : Locial Council, Water Authority or Building Surveyor . Site Start Guarantee cannot be offered to jobs where land isn’t available; jobs which require town planning; structurally-varied homes; homes in established areas and homes requiring demolition.
FIXED SITE COSTS
IIt’s our policy that once we issue you with your Fixed Site Costs they won’t change unless you or your Land Developer make further changes to your land, the House Design and Facade or the positioning of your home on your block of land.
Site Costs include : Site specific concrete waffle pod slab, as designed by Engineer including if required, deepened edge beams, bored concrete piers up to 450 diameter and up to 3600mm deep or screw pile up to 5000mm deep. Also included if required excavation and removal of rock, re-establishment survey by licensed surveyors and under pinning. Cut and fill as indicated on the proposed levels up to 2000mm of fall over entire block, a driveway gradient no steeper than 1 : 6 from the front boundary to beginning of the garage slab, with 1 step down between the Garage slab and the house (Max of 3 Steps possible ), any required timber sleeper retaining walls and agricultural drains associated with the cut and retaining wall, protection to salinity areas [ if applicable], wind rating N1, front set back of no greater than 6m, all service connections on or within the title boundaries provided by the Owner and no greater than a 10 meter run to stormwater and sewer, gas available to the site, electrical power pit installed and ready for connection to the front boundary.
Fixed Site costs are based on the house design, floor plan options, extensions and upgrades as listed on the New Home Estimate / Proposal at the time the site costs were issued. Any changes made after will void the Fixed Site Costs. Fixed Site Costs are priced using “proposed levels” issued by the developer and supplied to the Builder by the Owner. The Builder has the right to withdrawal or review the offer should significant changes occur after the land is subdivided. Actual site assessment will be confirmed once the land is titled and the Builder receives the soil test, site survey and the engineering reports and designs
Items not included in fixed site costs : Established areas, AHD levels, removal of trees and trees stumps, tree root protection barriers and council requirements and approvals [unless specified] sewer tie depth greater than 1600mm, traffic management, tight and difficult site access, removal of hazardous materials surcharges for exclusion zones, travel surcharges to outer areas, protection notices, fall protection and government surcharges.
SELECTION STUDIO TOURS
At Burbank we offer FREE Interior & Design Tours at our Burbank Edge Selection Studios across the country. This allows you to work with our experienced designers to help you bring to life/ put together/ inspire you with the finishing touches on your new home.
For more info about our interior & design tours head to:
https://www.burbank.com.au/victoria/edge-selection-studio