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Burbank Blog

A few home truths about building a home and all that surrounds it.

Burbank care

04/12/2017


 

At Burbank, we care. We care about our customers, and we care about the quality of each home we build. That’s why everyone who builds with Burbank is provided a series of comforting inclusions, providing peace of mind and a smooth journey from start to finish.

So what exactly is Burbank Care? Conveniently, that’s exactly what the next 429 words explain in great detail.

FIXED SITE COSTS

The price we quote is the price you’ll pay. As part of the building process, your land will undergo a series of tests, rock and interfering tree roots will need to be removed and in many cases, buyers will have to fork out a substantial amount of cash for site costs. Not with Burbank. It’s our inclusion policy that once the initial site cost is established, it won’t change, no matter if we run into previously undiscovered rock or the like down the line.

STRUCTURAL GUARANTEE

For 30 years after your home is built, the team at Burbank are more than happy to come out to your home and fix anything you need tended to. Just give us a bell and we’ll sort it all out. That’s a comforting inclusion.

12-MONTH PRICE FREEZE

If you buy a home with Burbank but your land hasn’t titled yet, then we’ll freeze the price for up to 12 months- an amazing and comforting inclusion if you are set on a design and want to secure it at a price that won’t go up.

GUARANTEED SITE START

Another perk of building with Burbank is that we can tell you exactly when work will start on your site - and we'll stick to it. Not only does this guaranteed site start mean you’ll know ahead of time exactly the number of days until action will begin on your block of land, it also means you can start tying up your current living arrangements in readiness to move.

MAINTENANCE PLEDGE

For 15 months after your build (12 months in QLD), Burbank Care will help you out with anything you need, should anything in the home need reparation. This goes well beyond the industry standard of 3 months.

MYPLACE

MyPlace is Burbank’s easy-to-use online feature accessible to every customer in Victoria, Queensland and South Australia, providing insight on every stage of the build. We upload images of your site and your home’s progress, documenting and detailing every significant moment so that you don’t miss a thing.

THE CONFIDENCE OF BUILDING WITH AN AWARD WINNER

Burbank have been around for quite some time now. Established in 1983 and picking up a collection of awards over the years, the passionate team at Burbank know what it takes to build a quality home for every builder.

The inclusions incorporated in the Burbank Care philosophy are an important part of what we do. If you have any questions about the process behind Burbank Care and the ways in which they vary in each state, call 13 BURBANK today.